Maximum Flexibility

With Maximum Flexibility, we give travellers who book new reservations by 30 June 2021, the option to change their travel dates, trip duration, or even the destination of their holiday. Travellers can even cancel their rail holiday up to 5 days prior to departure without incurring any change or cancellation fees. Any existing reservations can also be rescheduled up to 5 days prior to departure without incurring any change or cancellation fees.

If the future date of travel is unknown at the time of the change or cancellation, customers will receive a refund in the form of a Refund Credit Note. The Refund Credit Note will be banked, financially protected, and can be used for travel with any of our family of brands within 24 months of the date of issue.

*Additional restrictions may apply for any rail holidays that include the Orkney Islands, Outer Hebrides, Cruises, Belmond, Rocky Mountaineer, Golden Eagle Luxury Trains, Journey Beyond Rail Expeditions, The Blue Train, El Transcantábrico, Tsars Gold, or other luxury trains. Please be aware that certain arrangements, such as low-cost flight bookings, may not be amended after they have been confirmed and any alteration could incur a cancellation charge of up to 100% of that portion of the travel arrangements.