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Cookie Policy

How Railbookers uses cookies on its website.

We use cookies and similar tools on our website to improve their performance and enhance your user experience. This policy explains how we do that.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.

There are many functions cookies serve. For example, they can help us to analyse how well our website is performing or to make sure your logged in areas are secure.

Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our website, or a user’s general location.

What sort of cookies does Railbookers use?

Generally, our cookies perform up to three different functions:

1. Essential Cookies
Some cookies are essential for the operation of our website. They allow us to display all holiday and city break information correctly on our web pages.

2. Performance Cookies
We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.

3. Functionality Cookies
We use functionality cookies to allow us to recall your customisation preferences, such as displaying the phone number you need to call from your country and our opening hours relative to your location time zone. If you buy gift vouchers, functionality cookies will also allow the site to remember what is in your check-out basket. We also use functionality cookies to provide you with enhanced services such as allowing you to comment on a hotel or holiday.

Does anyone else use cookies on our website?

We use or allow third parties to serve cookies that fall into the four categories above. For example, like many companies, we use Google Analytics to help us monitor our website traffic. We may also use third party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with our terms and conditions and copyright policy.

Can a website user block cookies?

As we’ve explained above, cookies help you to get the most out of our website.
The first time you accessed our website after 24 May 2012, you should have seen an overlay which explained that by continuing to access our site, you are consenting to our use of cookies.

However, if you do wish to disable our cookies then please follow the instructions on our “Cookie Management” page.

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